Frequenty asked questions
You must select the type of account, click on the register button and enter the requested information.
You can reset your password by clicking Forgot my password on the login page and following the instructions sent to you by email.
To cancel your subscription, go to the my subscription section and follow the steps to cancel.
Yes, we offer a 7-day free trial period. During this time, you can try all features for free.
To update your payment information, go to my plan. From there, you can modify your payment details.
To change your subscription plan, you must first cancel your current subscription and wait for the remaining days of the current period to expire. Follow these steps to change your plan:
1. Cancel your current subscription: Go to "My Subscription". Click the "Cancel Subscription" button and confirm your choice. Once canceled, you will continue to have access to your current subscription until the paid period ends.
2. Wait for your current subscription to end: After cancellation, your subscription will remain active until the last day of the paid period. During this time, you can continue to enjoy all the benefits of your current plan.
3. Choose a new plan: When your current subscription period ends, you will have the option to select a new plan that better suits your needs. You can choose from our different available plans from the "Subscriptions" page.
Remember, you will not be charged for the new plan until your current subscription period has ended. This ensures you can fully utilize the remaining time on your subscription before making any changes.
If you have any additional questions or need assistance during this process, please do not hesitate to contact our customer support team.